Balcony doors
The balcony doors will be locked when you enter the apartment and should be locked whenever you leave.
The balcony door keys should be
in the balcony door when you arrive.
Note that smoking is not permitted in the apartment or anywhere in the apartment complex. There is a designated smoking area in front of the building entrance.
To unlock the balcony doors:
1 Unlock the door using the key.
2 Turn the handle downwards and open the left hand door.
3 Unlatch the bolts at the top and bottom of the right hand door.
4 Open the right hand door.
Push bolt down to unlock
Push bolt up to unlock
Please ensure the balcony doors are closed and properly secured when you leave the apartment. If it rains and the doors aren’t closed properly, water can leak into the flat.
To lock the balcony doors:
1 Close the right hand door.
2 Click the bolts into place at the top and bottom of this door.
3 Close the left hand door.
4 Turn the handle upwards to secure the door.
5 Lock the door using the key.
Push bolt up to lock
Push bolt down to lock
Watch a short video showing how to unlock and lock the balcony doors.
The window key is on the same key ring as the balcony door key.
Windows
The windows have a lock on the handle so you may need to unlock them before opening. The windows tilt inwards and can be opened in two directions.
Watch a short video showing how to unlock, open and lock the windows.
Please make sure all windows are closed whenever you leave the apartment.
Window vents
Some of the windows also have vents at the top and bottom of the window. We recommend these are kept closed in winter to prevent cold draughts from entering.
Watch a short video showing how to
open and close the window vents.